Gwaalagaa Naay Corporation: Operations Manager

Operations Manager
Location: Skidegate, Haida Gwaii
Employment Type: Full-time

Position Overview:
The Gwaalagaa Naay Corporation is seeking an experienced and motivated Operations Manager to help guide the continued growth and success of our organization and its businesses. This position is responsible for turning organizational strategy into action. Working closely with the Executive Director, the Operations Manager will provide operational leadership across Gwaalagaa Naay’s businesses, support managers and staff, strengthen business systems, and help identify opportunities for sustainable economic growth.

Key Responsibilities:
• Coordinate day-to-day operations across Gwaalagaa Naay businesses.
• Working with managers to establish priorities, improve communication, and strengthen accountability.
• Develop and improve policies, procedures, and operational systems.
• Strengthening retail operations, sales, merchandising, purchasing, inventory, and pricing.
• Support the development of new businesses and economic opportunities.
• Identify opportunities to improve performance, customer service, and profitability.
• Support annual budgets ad financial planning.
• Monitor revenues, expenses, and operational performance.
• Provide mentorship and support managers and staff.
• Support recruitment, onboarding, performance development, and succession planning.
• Lead and coordinate organizational projects and initiatives.
• Identify and support grant and funding opportunities.

Compensation and Benefits:
• $33.78 - $37.45 per hour
• Comprehensive benefits & Pension Plan upon successful completion of probation
• Paid time off and holidays

How to Apply:
Submit your resume and cover letter by August 30, 2026 to:
Ronald Goetzinger, Executive Director
Ronald.goetzinger@gwaalagaanaay.com